Program Specialist 

Summary of Tasks  

The Program Specialist—Full Time non-exempt (35 hours/week) in collaboration with the Director of Programs and Services—supports the creation, implementation and evaluation of programs, activities and special events at the Center; this position schedules and publicizes programs, activities and special events. The position provides information about the Center and regional programs and services to LGBTQ persons and families, and provides referrals to appropriate agencies. The Program Specialist recruits, trains and supervises the Center’s diverse and committed volunteer corps. This person is responsible for the management, maintenance, and growth of the Center’s various social media platforms and digital presence. The Program Specialist oversees space usage and scheduling and collaborates with the various groups affiliated with the Center. They are responsible for data collection, entry, and monthly reporting on programs and services provided by the Center.

 

Duties

The specific tasks for the position include:

  • Assists in coordination and implementation of all Center events;
  • Oversees online and printed Center calendars;
  • Supports events that take place at the Center (O+, Pride month activities, dances, QueerCon, panel discussions, etc.), and represents the Center at community events and meetings;
  • Manages social media platforms and website with the goal of increasing reach and engagement;
  • Recruits, interviews, trains, places, and supports Center volunteers in activities including but not limited to library management, front desk reception, tabling, data entry, group leadership, etc.;
  • Responds to phone calls, emails, walk-ins and other communications from individuals seeking information and/or referrals to service providers;
  • Develops copy, content, and design for print and other e-communications;
  • Develops and maintains a list of resource and services that meet the needs of the LGBTQ community, including listings in the Center’s health care and business directories;
  • Supports high school LGBTQ clubs in the Hudson Valley by communicating with advisors, visiting club meetings, presenting on relevant topics, connecting members with resources and opportunities, and responding to other needs;
  • Collects and maintains data from the Center’s group facilitators, social media platforms, and additional databases for grant reporting;
  • Coordinates Center space usage;
  • Represents Center at outreach events throughout the Hudson Valley and actively seeks out new opportunities for the Center to engage in outreach;
  • Supports the J. Tracy Hermann Youth Scholarship program by coordinating the scholarship committee and engaging youth and youth-serving organizations;
  • Completes other tasks as assigned by the Director of Programs and Services.

 Desired Qualifications

  • A strong commitment to the Hudson Valley LGBTQ Community Center’s mission, values, and goals;
  • Familiarity with LGBTQ culture;
  • Excellent interpersonal, written, and telephone communication skills;
  • Experience in community organizing, networking, and/or outreach activities;
  • Excellent time management and organizational skills;
  • Proficiency in Microsoft Suite (Word, Excel, etc.), Google Suite (Forms, Sheets, etc.), WordPress, and/or a willingness to learn new software;
  • Graphic design experience (i.e. InDesign, Photoshop, Canva, etc.), and/or a willingness to learn new software;
  • Ability to work both independently and as part of a team in a collegial work environment;
  • Ability to work in a fast-paced environment while maintaining attention to detail;
  • Ability to lift 25 lbs;
  • Associate’s degree or equivalent work experience;
  • Proficiency in languages other than English, especially Spanish, is a plus but not required.

The Hudson Valley LGBTQ Community Center is an equal opportunity employer; we especially encourage applications from people of color, those who identify as a part of the LGBTQ community, and persons with disabilities.

To apply, please email cover letter, resume and references to jobs@lgbtqcenter.org or mail to Director of Programs and Services, Hudson Valley LGBTQ Community Center, P.O. Box 3994, Kingston, New York 12402.

Coordinator, Well-Being Institute

JOB SUMMARY:

The Coordinator of the Well-being Institute provides oversight and direct service to the newly created LGBTQ Well-Being Institute. The position is responsible for the day-to-day administrative, supervisory and clinical management of the Well-Being Institute.  The Coordinator will provide direct group and individual counseling with a focus on youth, older adults, people of color and those of transgender experience.  The Coordinator, working closely with Center staff will create and implement the programming of our education and wellness activities. The position will report directly to the Executive Director and supervise the Counselor of Well-Being.

 

Job Responsibilities:

  • Oversee and execute planning, and growth of the LGBTQ Well-Being Institute
  • Provide confidential short and long-term counselling for both individuals and groups with youth, older adults, people of color and those of transgender experience as the target populations
  • Collaborate with the Center Program staff to create and implement wellness and education programs for the LGBTQ community
  • Monitor and evaluate existing programs and services for effectiveness, and increase programmatic capacity and services as necessary
  • Develop, nurture, and maintain relationships with other providers, organizations, agencies, and elected officials to maintain support and referral networks and funding
  • Develop, nurture, and maintain relationships with area universities in order to consistently maintain, and increase as necessary, number of program interns and trainees
  • Coordinate with other Center departments to provide mental health expertise and services as necessary
  • Participate in agency, funder, and stakeholder meetings as required.
  • Recruit and supervise interns for the Well-Being Institute
  • Ensure compliance with all funding agency requirements
  • Actively research and pursue additional funding sources for programs
  • Maintain compliance with all professional and licensing agency requirements
  • Develop and implement quality management controls with support and input from Executive Director and provide report of results as requested
  • Monitor client complaints and respond as appropriate
  • Develop and participate in regular in-service training of interns and trainees
  • Provide cultural competency training to other agencies, health care providers, and schools regarding LGBTQ clinical issues and best practices
  • Attend and participate in various Center related activities and events including LGBTQ Pride, and other large scale events
  • Other job duties, as assigned by Executive Director 

Qualifications, Experience and Skills:

  • Advanced clinical degree with professional New York State License required (eg. LCSW, LMHC, Psychologist)
  • Ability to use various theoretical frameworks in relation to individual/group needs.
  • Ability to work flexibly with LGBTQ individuals who are navigating complex social, economic, and healthcare issues
  • A minimum of 3 years’ experience in providing individual and group counseling
  • At least 2 years of experience providing clinical supervision to interns or trainees preferred
  • Ability to create and implement education and wellness programming
  • Experience with managing crisis intervention
  • Strong understanding of unique societal factors and barriers to care faced by LGBTQ communities
  • Experience working with LGBTQ youth, older adults, people of color and those of transgender experience preferred
  • Demonstrated ability to work effectively with people of color, diverse cultural and economic backgrounds, those who identify as a part of the LGBTQ community, and persons with disabilities
  • Excellent verbal and written communication skills, including strong attention to detail and interpersonal acumen.

 

The Hudson Valley LGBTQ Community Center is an equal opportunity employer; we encourage applications from people of color, diverse cultural backgrounds, those who identify as a part of the LGBTQ community, and persons with disabilities.

Please email resume and cover letter to jobs@lgbtqcenter.org